• Accessing Your Voicemail
• Frequently Asked Questions
• Quick Reference Card
• Complete Voicemail Instructions
• Voice Messaging System Diagram

Accessing your Voicemail for USF Campuses

Use the following numbers to dial into your voicemail:

Tampa

• For on campus login, dial: 4-1200 or 4-1300
• For off campus login, dial: (813) 974-1200 or (813) 974-1300

St. Pete

• On campus, dial 3-1000
• Off campus, dial (727) 553-1000

Sarasota/Manatee

•  On campus, dial 2-4500
•  Off campus, dial (941) 359-4500

Port Authority

•  On campus, dial 4-1300
•  Off campus, dial (813) 974-1300

South Tampa/17 Davis Street

•  On campus, dial 4-1200 or 4-1300
•  Off campus, dial (813) 974-1200or (813) 974-1300

Frequently Asked Questions

The following questions apply to all USF campuses:

How do I access my voicemail?

• Dial the access number for your campus (see above).
• When prompted, enter the last five digits of your extension followed by the # sign.
• When prompted, enter your password followed by the #sign. Note: Your initial password is the # sign.
• You will be prompted to change your password the first time you log in.

How do I know that new messages are waiting?

• Your message waiting lamp  will light up. Depending on which model telephone you have, you will have either a steady or blinking red light.

How do I retrieve my voice mail messages?

• Log into the voice mail system and from the Main Activity Menu, press 2 to get your messages, and then 0 to listen to the messages.
• When finished listening to the message, you may delete the message by pressing *3, or skip to the next message by pressing #. The voicemail system will automatically purge all messages after 10 calendar days. Once purged, the messages cannot be restored.

How do I record a personal greeting with my voice?

• Log into the voice mail system and from the Main Activity Menu, press number 3 for personal greetings, then 1 to create, change or delete a greeting, and then the greeting number you want to record.
• Once your personal greeting is recorded, press # to approve and press 1 to use this greeting for all calls.

How do I change my existing voice mail password?

• Log into the voice mail system and from the Main Activity Menu, press 5 for passwords, and then 4 to change your password.
• Now enter your new password; re-enter new password for confirmation. Your password is now changed. From this point on, this new password should be used when the system prompts you for your password.

• A subscriber gets locked out when the extension and/or password are entered incorrectly three times in a row during one phone call. Be careful to enter your five-digit extension number. To get your mailbox unlocked, call the IT Support Services Help Desk at 4-1222.

How do I exit or log out of the voice mail system?

• Press **9 and the voice mail system administrator will say “goodbye”, then you can hang up. If you just hang up without logging out, you cannot re-enter your voice mailbox until the system times out your previous log in.